![]() ![]() So all that's left for me is to provide you with a screenshot. "I've checked everything you said and my system passed the test. 30 OFF Offer ends Nov 28 th Director Suite 365- The 4-in-1 ultimate editing suite with 8,000,000+ videos, images & music. Full Screenshot of the Product Version."Īnd finally, I've replied back with this message: 30 OFF Offer ends Nov 28 th PowerDirector 365 - Unlock 8,000,000+ videos, images & music with award winning video editor. If symptoms persists, kindly provide the following to us: A. If you lack administrator access privileges, the CyberLink application might be unable to access the necessary files it needs. Make sure you are logged in as an Administrator. This is because a large amount of memory space is required for buffering. If you have any problem installing graphics card drivers, please contact your computer manufacturer or the manufacturer of the display and sound cards for the latest drivers.Ĭheck whether the installed drive has enough space on it. You can download the latest driver from the AMD or NVIDIA or Intel’s website listed below. Update graphics card driver to the latest. Make sure your system meets the minimum requirements for the software. You can check for software updates here: Ĭheck the minimum system requirements. Please try one or more of the following solutions below to further isolate your concern:Įnsure your CyberLink PowerDVD is up-to-date. With reference to your query, there are many reasons which may cause a crash issue. We are more than willing to assist you with your concern. We understand that one of the function features of your software is not working and needs assistance to get it to work again. For unknown reasons, the settings option in the subtitle dropdown menu is disabled and cannot be clicked." ![]() I'm unable to modify the font, the speed, the size or even the language. "I cannot access the settings page of the subtitles. So first of all, I opened a support ticket and this was my message to them: If it's not that worse, I wouldn't even be here writing this. I just want to say that CyberLink have the worst customer support ever. ![]()
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